Shipping policy
Last updated: 26 of February 2026
Shipping Coverage
We currently ship within the Dubai, Sharjah & Ajman only.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed after business hours will be processed on the next business day.
Delivery Time
Estimated delivery time is 1–3 business days depending on your location within the UAE.
Please note that delivery times are estimates and may vary due to courier delays or peak periods.
Shipping Fees
Shipping fees are calculated at checkout.
Free shipping is available on orders over AED 100.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Failed Deliveries
Please ensure your delivery address and contact details are accurate.
If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery at:
support@provennutrition.ae
Include your order number and clear photos of the issue.